Introduction
Nexcom Ventures (“Nexcom Ventures,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and users (“you” or “your”). This Privacy Policy (“Privacy Policy”) explains how we collect, use, and disclose your personal information when you visit our website, use our services, or otherwise interact with us.
Information We Collect
We collect the following types of personal information from you:
- Information you provide to us. This includes information you provide to us when you create an account, sign up for a newsletter, or otherwise communicate with us. Such information may include your name, email address, phone number, mailing address, and credit card information.
- Information we collect automatically. When you visit our website or use our services, we may automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referral URL, and pages you visit. We may also use cookies and other tracking technologies to collect information about your usage of our website and services.
- Information from third-party sources. We may also collect information about you from third-party sources, such as social media platforms.
Use of Your Personal Information
We use your personal information for the following purposes:
- To provide our services to you. This includes processing your orders, providing customer support, and sending you communications about our products and services.
- To improve our products and services. We may use your personal information to analyze your usage of our website and services and to improve our products and services.
- To protect our rights and property. We may use your personal information to protect our rights and property, including to prevent fraud and unauthorized access to our website and services.
- To comply with applicable law. We may use your personal information to comply with applicable law, including to respond to subpoenas and court orders.
Disclosure of Your Personal Information
We may disclose your personal information to the following third parties:
- Service providers. We may disclose your personal information to service providers who help us provide our services to you, such as payment processors, web hosting providers, and customer service providers.
- Business partners. We may disclose your personal information to business partners who help us promote our products and services, such as marketing partners and advertising partners.
- Other third parties. We may disclose your personal information to other third parties, such as legal advisors and government agencies, as required by law or to protect our rights and property.
Your Choices
You have the following choices regarding your personal information:
- You can access and update your personal information. You can access and update your personal information by logging into your account or by contacting us.
- You can opt out of marketing communications. You can opt out of receiving marketing communications from us by clicking on the “unsubscribe” link in any marketing email we send you or by contacting us.
- You can delete your personal information. You can delete your personal information by contacting us.
Data Security
We use reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the Internet or data storage system is completely secure. Therefore, we cannot guarantee the security of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@nexcomventures.co.ke
Effective Date
This Privacy Policy is effective as of 26/11/2023.